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These Terms & Conditions set out the rules that govern your account on 789vim — what you can do, what we commit to, and where the boundaries sit. Access to our platform depends on your local law and eligible region, so read these terms before you open an account or place any activity through us.
By creating an account on 789vim and using any part of the platform — whether that is browsing game categories from studios like Pragmatic Play and Spadegaming, funding your wallet via Upay or Bank Transfer, or accessing any other feature — you confirm that you have read these Terms & Conditions and accept them as binding on your activity. These terms form the full agreement between you and 789vim for the services described here. Where your local law in Bangladesh restricts or limits access to online gaming platforms, your eligibility to use 789vim depends entirely on those local rules and the regions we support at any given time. We do not override local law, and these terms do not create rights beyond what local regulation allows. Any transaction you make through local payment rails — including Bank Transfer and Upay — is subject to the conditions stated here as well as the policies of the payment service you use. If there is a conflict between a specific policy page and these general terms, the more specific document applies to that subject. We may update these terms; when we do, the revised version is posted here and the date shown at the top of this page changes. Continuing to use your account after an update means you accept the new terms.
Transactions made through Upay are subject to both these Terms & Conditions and Upay's own service terms. The amount credited to your 789vim wallet is governed by these terms from the moment it arrives.
Bank Transfer deposits follow the verification and processing steps shown in your account dashboard. These terms apply to the funds once they reach your 789vim wallet balance.
Availability of 789vim depends on your local law and eligible region. We do not make representations about legality in any jurisdiction we have not confirmed as supported.
These Terms & Conditions cover your direct relationship with 789vim across four distinct areas. Understanding what is and is not within scope helps you know where to direct any question or dispute. The four areas below define the boundaries of this policy clearly.
Creating, maintaining and closing your 789vim account — including login, identity verification steps shown in your account settings, and any restrictions we place on access — falls fully within these terms. Your account activity is recorded and governed here.
Deposits and withdrawals made through Upay or Bank Transfer are in scope. The wallet balance shown in your account dashboard, the transfer records stored there, and any adjustment we make to your balance are all governed by these terms.
Game titles available in our lobby — whether from Pragmatic Play, Microgaming, PlayStar or Spadegaming — and any promotional content displayed on the platform are subject to these terms. Content may change; the current state is always what is shown in your account at login.
Services operated by payment providers, game studios or any external party linked from 789vim are outside the scope of these terms. We do not control those services, and their own terms apply. Our terms only govern what happens on 789vim itself.
These terms are not one-sided. You have concrete actions available to you at any point in your relationship with 789vim. Reviewing your transaction history is straightforward — log in, go to your account dashboard, and the record of every deposit and withdrawal through Upay or Bank Transfer is listed there with dates and amounts. If any detail in your account profile is incorrect — such as your registered contact information — you can submit a correction request through the support channel, and we will update it once we have verified the change. If you disagree with how a term has been applied to your account, you have the right to raise that question with us directly before any other step. Closing your account is also your choice: the option sits in your account settings, and we will process it in line with these terms. None of these actions require you to accept any outcome you were not informed of in advance. Where access depends on local law and eligible regions, the same process applies — contact us and we will clarify the position for your account.
Your full transaction history — deposits via Upay or Bank Transfer, and all withdrawals — is visible in the account dashboard after login. No request is needed; the record is always there.
Submit a correction through our support channel if your registered name, contact number or other profile detail is wrong. We verify the change before updating your account.
If you believe a term has been applied incorrectly to your account, contact us with the specifics. We review each case against the version of the terms active at the time the action was taken.
The option to close your account is in your account settings. Any remaining wallet balance is handled according to the withdrawal process described in these terms before closure is finalised.
If you have a specific question about any part of these Terms & Conditions — whether it relates to your account access, a transaction through Upay or Bank Transfer, or how a rule applies in your region — use one of the contact paths below. We respond to policy questions through the same channels we use for account support.
Reach our support team directly through the live chat option shown when you are logged into your account. This is the fastest path for questions about how a term applies to a specific account action.
For written policy questions or formal requests — such as account correction submissions or closure requests — send your message to our support email. The address is shown in your account's help section after login.
The help centre inside your account dashboard lists common policy questions and the steps for each. Check there first for standard queries about transactions, access rules or how terms apply to Bangladesh-region accounts.
These Terms & Conditions are backed by specific account practices you can check at any time. Here is how we handle the areas that matter most to your account relationship with 789vim.
We retain your account records — including transaction logs for Upay and Bank Transfer activity — for as long as your account is active and for the period required after closure. You can access your own records at any point through the dashboard.
Access to your account is protected by the login credentials you set. If you suspect unauthorised activity, the account settings page has an option to flag this and lock access while we investigate under these terms.
We use cookies to keep your account session active and to understand how the platform is used. The full detail of what we collect and why is in our separate Privacy Policy, linked from your account settings.
If you believe a specific term is unclear or incorrectly applied, raise it through live chat or email support. We review such requests and, where relevant, reflect clarifications in the next published update of these terms.
These are the questions we receive most often about 789vim's Terms & Conditions. Each answer is specific to how these terms apply to your account.
Yes. Any deposit or withdrawal you make through Upay or Bank Transfer is governed by these terms from the moment the funds reach your 789vim wallet. The payment provider's own terms also apply to the transfer itself, outside our platform.
Access depends on your local law and the eligible regions we support. These terms do not override local regulation. If you are unsure whether access is permitted in your region, check your local legal position before opening or using an account.
The date shown at the top of this page changes each time we publish an update. We recommend checking this page if you have not visited in some time. Continuing to use your account after an update is posted means you accept the revised terms.
Contact us through live chat or the support email address shown in your account's help section. Provide the specific action or decision you are questioning and we will review it against the version of the terms active at the time.
These terms govern your account and activity on 789vim. Game content provided by studios such as Pragmatic Play, Microgaming, PlayStar and Spadegaming is governed separately by their own terms. We are responsible for your account; the studio is responsible for the game content it supplies.
The account closure option is in your account settings. Any remaining wallet balance is processed through the withdrawal steps described in these terms before closure is finalised. Contact support through live chat if you need assistance with any step.